IDDKO is committed to the protection of the privacy of its users. We want to provide a safe, secure and enjoyable user experience. We will do everything in our power to ensure that the information you submit to us remains private, and is used only for the purposes as set forth herein. The following reflects our commitment to you and your privacy. IDDKO does not sell, has never sold, and will never sell personal data to third parties without expressed permission from you. We do not disclose information or personal information that you provide, such as your name, address, e-mail address, telephone number, credit card number, etc., to any outside party, except when required by law. Our privacy policy does not extend to anything that is inherent to the operation of the Internet, and therefore beyond our control.

Security policy
When you provide IDDKO with any personal information - name, address, e-mail and credit card number - it's done through a secure server. One of today's most advanced security systems - Secure Socket Layers (SSL) - encrypts all the information you provide before sending it to our own server. Only when it reaches our servers is your information decrypted. It is important for you to protect yourself from unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

IDDKO may also use personal account information and data collected through your personal identification to generate statistics and aggregate reports for internal use only. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.

We collect personal information only when you provide it to us - for example, to participate in e-mail update lists, to conduct merchandise transactions, or use other services on this site. You may be asked to provide your contact information (such as your name, postal address, telephone numbers and/or e-mail address), financial information (such as credit card numbers), and demographic information (such as your zip code). Financial information that is collected is used only to process orders for products and services purchased through our web sites and is never shared with third parties for any other reason. We may be required to disclose personal information pursuant to valid legal process.

Sales policy
All sales items are limited in quantity and are available until the stock is depleted. In the event that items are unavailable, we reserve the right to cancel the order and reimburse the total value of the item, including applicable shipping and handling charges.

Disclaimer
Delivery is subject to warehouse availability. Out of stock items will be shipped as soon as possible, upon reception from the manufacturer. Please take shipping time into consideration. All illustrations, photographs, and specifications within this website are based on the latest product information available at the time of publication. Even though we strive for accuracy, IDDKO reserves the right to make changes to prices, descriptions, images and policies at any time and without prior notice. Products listed are registered trademarks of their respective manufacturers.

Shipping policy
All items purchased from IDDKO are delivered by a third party carrier and are subject to the third party's standards and policies. This risk of loss and titles for such items are passed onto you. Shipping will be calculated automatically according to an exact formula both on this website and from our warehouse. Shipping prices will be calculated according to the actual parcel being shipped (weight, destination, shipping method.) The website calculates your shipping for you when you 'check out' and enter your shipping address.

Return Policy
If the product does not satisfy you, it’s possible to you to return it before the thirty (30) days following the date of our shipping. Items must be returned in their initial packing, or reasonable equivalent. You must make sure that packing will protect the item so that it reaches us in the same state in which it was initially shipped. A badly packed item damaged during its return will not be refunded. You may choose the mode of forwarding you wish, but we suggest using the Expediclic service from Post Canada.

For any question concerning the return, do not hesitate to contact us by phone or by e-mail:

IDDKO Inc.
8066, Fabre
Montreal (Qc)
H2E 2C2
Canada

Phone: 1-514-376 5783
E-mail: info@iddko.com